Frequently Asked Questions
Will it arrive in time for my event?
Yes, as long as you order with enough lead time. At checkout you'll see an estimated delivery window before you pay. If your event date is soon, choose Rush (if available) or message us your date and the dress link, and we'll help you pick the safest option.
What is the Standard vs Rush timeline?
Most dresses are made to order. ETA = making time + shipping time.
Standard: 10–14 business days to make + 7–10 days shipping
Rush (additional fee): 7–10 business days to make + 5–7 days shipping
Timing varies by style. The estimate shown at checkout is the one to plan around.
Is it see-through under flash?
Our dresses are designed to photograph confidently in real lighting and under flash. Many styles are fully lined where it matters. If you're unsure about a specific dress, message us the link and we'll confirm the lining and fabric details.
How do I choose the right size? Do you offer custom sizing?
Use the size chart on each product page and measure with a soft tape. If you're between sizes, choose the option that fits your bust and waist best. Many styles offer custom sizing at no extra cost (when available). If you want a quick check, message us your measurements and the dress link.
What is your return and refund policy?
We accept returns for eligible items within the return window listed in our Return & Refund Policy. Because many dresses are made to order, some items may have different eligibility. If you’re unsure, message us your order details before purchasing and we'll confirm what applies.
Can I cancel or edit my order after I order?
Yes, as long as production hasn't started. Because most dresses are made to order, we begin sewing soon after your order is confirmed. If you need to change or cancel, message us as quickly as possible with your order number and what you'd like to update, and we’ll do our best to help.